Nikunj Tyagi.
Product Designer
designing end-to-end, from design systems to risk-sensitive ux.
Summary
Product Designer working on trust-critical UX for travel and payments - risk mitigation, precision, and reliable booking experiences.
Experience
User Experience Designer
Oct 2025 - PresentAirIQ 365 · Gurugram, India
- Designed the complete B2B flight booking experience across desktop and mobile, cutting agent task completion time by 22%.
- Mapped 28 edge cases across search, listing and fare updates, so agents never lost a booking to a stale fare.
- Handled 5 risk states across payment, credit/debit and amendment flows, then extended the system to hotel booking.
- Built AirIQ 365's design system - tokens, components and a 127 icon SVG library that replaced a third-party dependency across 117 files.
Product Designer (Contract)
June 2025 - Sept 2025Sakhi
- Reframed a shipped menstrual health app from a passive log into a product that surfaces cycle patterns over time.
- Rebuilt an overloaded onboarding screen into a single-focus flow, cutting the drop-off where new users abandoned signup - now live on the App Store.
- Designed Care Mode and Sakhi AI, extending the product past tracking into personalised guidance.
UI Designer Intern
June 2024 - July 2024Infosys
- Owned UX for Bibliofi, an iOS library management system, taking 3 core flows from SRS to locked spec with a team of 10 developers in a 4-week sprint.
- Ran research with 38 students and 2 librarians that surfaced two problems the SRS missed: queue waits and no off-site borrowing.
- Translated a dense SRS into IA, wireframes and annotated flows, with design rationale written in-file for developers.
