AirIQ 365 · Gurugram, India

• Designed the complete B2B flight booking experience across desktop and mobile, cutting agent task completion time by 22%.
• Mapped 28 edge cases across search, listing and fare updates, including price changes between search and payment, so agents never lost a booking to a stale fare.
• Handled 5 risk states across payment, credit/debit and amendment flows, turning a high-stakes process into calm, trustworthy UX, then extended the system to build the hotel booking flow.
• Built AirIQ 365's design system tokens, components and a 127-icon custom SVG library that replaced a third-party dependency across 117 files, shipped with a Figma component library and developer handover doc.

Sakhi

• Joined a shipped menstrual health app as external designer and reframed it from a passive log into a product that surfaces cycle patterns over time.
• Rebuilt an overloaded onboarding screen into a single-focus flow, cutting the drop-off point where new users were abandoning signup. Now live on the App Store.

Infosys

• Owned UX for Bibliofi, an iOS library management system, working across a team of 10 developers to take 3 core flows from SRS to locked spec inside a 4-week sprint.
• Ran research with 38 students and 2 librarians that surfaced two problems: the SRS never captured queue waits, and there was no off-site borrowing.